Frequently Asked Questions
Q: What happened to Mommy-Cards.com?
A: Mommy-Cards.com has evolved into Moca Paper. We have really enjoyed helping mom’s express their style and expand their social networks, for themselves and their
children, and that will always be an important focus for us. With Moca
Paper, we will continue to provide that service without leaving anyone out. Now
fathers, entrepreneur's and social networkers can count on Moca Paper to connect in style!
Q: Why Moca Paper?
A: We wanted to expand our horizons while staying true to our origins. Believe us; it took ages to come up with a new name that was short and sweet, but relevant too. So Mommy- Cards
became Moca Paper. We also like to think of it as an abbreviated version of modern calling
cards. We also wanted
to expand our product line to include stationery, notepads and more. Please
send and email to
info@mocapaper.com
if you would like to be notified when our new products launch.
Q: What is a Mommy Card?
A: A Mommy Card is a stylish social calling card designed for hip moms
and dads on the go. Whether you're a stay-at-home parent or a working
parent, Mommy Cards are unique business cards for the business of parenting. Regardless of what you call them, they are essentially a beautifully designed card with your name, your children's names and your contact information.
Q: What type of paper does Moca Paper use? Do you offer recycled paper?
A: We offer two different paper types: Standard and Recycled.
Our standard cards are 80lb and are glossy on the front and matte on the back. We like glossy for its sophisticated look on the front. We like matte on the back to make it easy to jot down notes for your new connection.
Our recycled cards are a printed on 95lb, high-quality matte cover stock that is known for its elegant finish, sharp color reproduction and unmatched environmental specifications. The paper is New Leaf Reincarnation which is made with 100% recycled fiber and bleached without the use of chlorine compounds - with 50% post-consumer waste.
Q: How does Moca Paper utilize 'green printing' practices?
A: Our recycled cards are printed using soy based inks rather than petroleum based inks. Soy inks emit fewer VOCs (volatile organic compounds) than traditional petroleum inks, and are also helpful in recycling.
Q: Can the Moca Paper url be removed from my cards?
Q: What is the review process?
A: We follow a very simple review process. Don't worry, you cards will NOT be printed until you are 100% thrilled with your order.
1) Order your cards. Select your favorite Moca Paper design and order the
number of cards you want. Please remember to include your personalized information
on the order form.
2) You will receive an automated confirmation of purchase email.
We've got very important mail for you!
If you don't see an email from us soon after your purchase, please check your
junk mail! You will want to make sure that your junk mail doesn't filter
out mail from info@mocapaper.com.
3) If there is any question regarding the personalized content you've submitted,
we will send you an email to clarify your request before we begin working on your
card order. Note: This step may be omitted if everything seems crystal
clear.
4) 3 to 4 business days after your content has been submitted/confirmed,
you will receive a proof (.pdf or .gif) via email for you to review. (Please note that Moca Paper does not process orders over the weekend or standard U.S. holidays.)
5) After you have approved your proof, your card will go to print.
6) You can expect to receive your card 7 to 10 business days after it goes
to print.
7) The total process should not take more than 2 to 3 weeks, many times taking only
10 days. Please keep in mind that your response time also has an impact on
the total time to personalize and process your cards.
Q: How long until I have my cards in hand?
A: After your card has been approved, expect 2 to 3 weeks for your cards
to arrive safely at your home.
Q:Can you do custom designs?
A: Occasionally. On a case-by-case basis. Our custom design rates
are $40 per hour. Please email
info@mocapaper.com to discuss your project.
Q:Do you offer Gift Certificates?
A:If you are interested in purchasing a Gift Certificate, please email
info@mocapaper.com requesting the amount you would like to purchase. You will then receive a PayPal invoice for the amount requested. You may choose to have a printed gift certificate mailed to you, or you can receive it via email. A small shipping fee will be applied to Gift Certificates that are shipped.
Q:Is your site safe and secure?
A:We have paid close attention when designing our site to ensure that all
pages where personal information is collected are secure. We use PayPal for our
credit card transactions and customers with PayPal accounts can use PayPal Express
Checkout, which keeps all your credentials with PayPal.
If you have any more questions, please send an email to info@mocapaper.com
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